At Templators.com, we offer digital products such as WordPress GPL themes, plugins, scripts, and templates. Due to the nature of digital downloads, all sales are final, and we do not offer refunds once the product has been downloaded or accessed.
However, we understand that issues can happen. If you experience a technical problem with a file or receive a corrupted or incorrect product, please contact us within 7 days of purchase. If we cannot resolve the issue, we may offer a refund or replacement, depending on the situation.
To request support or a refund (if applicable), please email us at support@templators.com with your order details and a clear explanation of the issue.
We reserve the right to refuse refunds if we determine that the product was delivered as described and is functioning properly.
Thank you for understanding.